Your AI front desk for retail stores
AI-powered voice receptionist that handles customer calls 24/7 — so your team can focus on selling, not answering phones.
Custom Integrations Available
Everything you need
Your front desk, powered by AI
Handle the calls that keep your staff busy. From inventory checks to order tracking, our AI manages it all.
Store Hours
Mon-Sat: 9am - 9pm
Sun: 10am - 6pm
Location
123 Main St, Suite 100
Store Hours & Location
Instantly answer questions about hours, directions, parking, and nearby landmarks.
Nike Air Max 90
Adidas Ultra Boost
Stock/Inventory Lookup
Real-time POS-connected inventory checks. Customers know availability before they visit.
Transferring to Mike J.
Context: Return inquiry
Smart Call Transfer
Seamlessly transfer complex calls to staff with a full context summary so customers don't repeat themselves.
"Thanks for calling! Here's the link to the item you asked about: shop.co/nike-90"
"Use code SAVE20 for 20% off your next visit!"
SMS Follow-ups
Text customers links, promo codes, product info, and directions after every call.
Appointment/Service Booking
Book fittings, consultations, and services. Syncs with Cal.com and Google Calendar.
Order Status Tracking
Customers call in to check order status, shipping updates, and estimated delivery dates.
Return Policy
30 days, receipt required
Exchanges
Same item, different size/color
Sale items: final sale
Return & Exchange Policy
Consistent, accurate policy communication every time. No more conflicting answers from different staff.
Multi-Call Handling
Handle 10+ simultaneous calls during rush hours. No busy signals, no hold music.
Sarah K. — 9:42 PM
Wants to check if size 8 boots are in stock
Tom R. — 10:15 PM
Asking about holiday hours
2 messages captured
After-Hours Message Capture
Capture caller info and intent after hours. Never lose a lead — get a summary every morning.
Gold Member
2,450 pts
550 pts to Platinum
Customer Loyalty/Rewards
Look up points, membership perks, and reward tiers over the phone. Drive repeat visits.
Amount Due
$89.99
Secure payment link sent
Payment Processing
PCI-compliant phone payments. Customers can pay balances, deposits, and layaways securely.
"Your order is ready for pickup! Visit us at 123 Main St. Open until 9pm."
Back in stock alert
Nike Air Max — 3 notified
Outbound Notifications
Automated sale alerts, pickup-ready notifications, and back-in-stock calls and texts.
Your team deserves better
Let your staff sell, not answer phones
Retail staff are constantly interrupted by phone calls. Between 30-50 calls per day, routine questions, and multitasking between customers in-store and on the phone, productivity suffers. Let AI handle the routine calls so your team can focus on the customers in front of them.
Spriggan Assistant handles the routine calls — store hours, inventory checks, order updates — so your staff can engage with in-store customers and actually sell.
Simple setup
Live in minutes, not months
No complex integrations or lengthy onboarding. Get started in three simple steps.
Connect your phone
Port your existing number or get a new one. We handle all the telephony setup.
Configure your store
Set your hours, inventory rules, and response preferences. Customize the AI voice and responses.
Go live
Start handling calls immediately. Monitor everything from your dashboard.
Built for retail compliance
We take security and compliance seriously. Your customers' data is protected.
PCI DSS Compliant
End-to-end encryption, tokenized payments, and audit logs. Full PCI compliance out of the box.
24/7 Availability
Never miss a call. Your AI receptionist works around the clock, weekends and holidays included.